Cookie Policy

Cookie policy and methods of tracking and user profiling with non-personal data in aggregate form for the improvement of the user browsing experience and for marketing purposes

Information on the tracking activities of profiling cookies and navigation data

The computer systems for the use of this website acquire some data that cannot be properly defined as personal, the transmission of which is in any case implicit in the use of internet communication protocols. This category of data includes IP addresses or domain names of computers used by users who connect to the site, addresses in URI ( Uniform Resource Identifier ) of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user's operating system and IT environment.
These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. Among these data, IP addresses are the only data that, although not associated with direct identified interested parties, may by its very nature, through processing and association with data held by third parties, allow users to be identified. Where possible, our company, as required by law, has prepared anonymization and masking in the collection of the IP address as specified below.The
data, however, could be used to ascertain responsibility in case of hypothetical computer crimes against the site: except for this eventuality, at present the data of the web IPs do not persist for more than 3 months.

Anonymization and masking of connection IPs

Where possible, for technical cookies for which consent is not required, our company, in accordance with the provisions of the GDPR legislation, uses an IP anonymization system as specified below : https://support.google.com / analytics / answer / 2763052? hl = en & ref_topic = 2919631 as soon as the user logs in or as soon as possible. This is to minimize the collection of this data which, although not personal, could through an analysis with third-party tools, allow the identification of the owners of the same at the time of navigation.

Below is a graphic scheme of the process:


All IPs that cannot technically be anonymized or masked are kept for a period not exceeding 3 months and kept at the disposal of the judicial authority in case of fraud or illegal activities performed on the servers.

Authorization and technical management methods on profiling cookies

As established by the GDPR regulation, below we inform the user who browses our website, of the types of cookies and how they are managed and used for profiling and tracking. There are different types of cookies and tracking as specified below.

  1. Cookies and technical data[ obligatory ]
    This type of cookies and information is used for:
    - navigation and use of the website and related web services; - the collection of information, in aggregate form, on the number of users and how they visit the site;
    - the collection of elements (navigation IP and system information) useful for the technical use of the site and for the management of any assistance requested;

    These cookies are installed directly during navigation and since they are not used for purposes other than the functional ones described above and their installation does not require your consent as they are necessary elements for browsing the site. , are those of third parties:

    Zopim to provide the online chat service:
    https://www.zendesk.com/company/customers-partners/cookie-policy/

    Google Analytics for analysis on navigation data in aggregate and non-personal form :
    https://www.google.com/intl/it_ALL/analytics/learn/privacy.html

    Apache / NGINX for access logs to cloud servers:
    https://httpd.apache.org/ , https: // nginx .org / en /
  2. Third-party profiling cookies[optional]
    These cookies are installed by third parties for marketing profiling purposes and to improve the user's browsing experience. Their installation requires your consent, otherwise they will not be installed. We report the details of third party cookies and links to the privacy policies of third parties:

    Facebook
    https://www.facebook.com/help/cookies/?ref=sitefooter

    Google
    https://policies.google.com/privacy?hl= it

We inform you that according to the legislation and according to article 21 of the same, you are entitled to certain rights, including that of opposing the processing and profiling . To this end, therefore, you can change your choice at any time by accessing this information again.

I accept, I confirm my consent to the installation of third-party

profiling cookies The withdrawal of consent may however technically still leave traces that cannot be controlled by us on your devices. However, you can still set your browser to automatically refuse the receipt of cookies and / or delete those currently saved, even selectively, by following the following instructions. Failure to use technical cookies, however, could lead to difficulties in interacting with this site.

How to disable cookies on browsers and navigation devices

If you want to block cookies, we remind you that this could have a negative impact on the usability of some websites. Most browsers allow you to refuse / accept cookies. Below is some practical information and useful links to help the user disable cookies on the browser used for navigation.

Microsoft Internet Explorer
Follow the updated instructions directly on the official website of the browser manufacturer to find out how to delete cookies and browsing data on Microsoft Internet Explorer Link: https://support.microsoft.com/it-it/help/278835/how- to-delete-cookie-files-in-internet-explorer

Microsoft Edge
Follow the updated instructions directly on the official website of the browser manufacturer to find out how to delete cookies and browsing data on Microsoft Edge
Link: https://privacy.microsoft. com / it-it / windows-10-microsoft-edge-and-privacy

Google Chrome
Follow the updated instructions directly on the official website of the browser manufacturer to find out how to delete cookies and browsing data on Google Chrome
Link: https: // support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=it

Mozilla Firefox
Follow the updated instructions directly on the official website of the browser manufacturer to find out how to delete cookies and browsing data on Mozilla Firefox
Link: https://support.mozilla.org/it/kb/Eliminare%20i%20cookie

Safari
Follow the updated instructions directly on the official website of the browser manufacturer to find out how to delete cookies and browsing data on Safari
Link: https : //support.apple.com/kb/ph21411? locale = it_IT

All data entered on the site through the forms , managed and processed for the purposes of requests for quotes, assistance, newsletters and contact in general, also sent by email on domains of our company or attributable to it, or through third-party systems and in any case sent to us, are treated in compliance with the legislation of the Privacy Guarantor pursuant to art. 13 of Legislative Decree no.196 / 2003 and EU regulation 2016/679 GDPR for the processing of personal data.

The processing of the data entered and managed takes place according to the regulations of the Guarantor for the Protection of Personal Data pursuant to art. 13 of Legislative Decree n.196 / 2003
The site is in compliance with the EU regulation 2016/679 GDPR for the processing of personal data.